PUNCTUALITY POLICY: I strive to always be on time for my guests. If I am running significantly behind, I will make every effort to contact you prior to your appointment time. The only way I can ensure my punctuality is if each guest arrives on time for their appointment. If you are more than 10 minutes late I may not be able to perform your service or may alter services so that it doesn’t affect the rest of my scheduled appointments.
SERVICE RE-DO & RETAIL RETURN POLICY: I pride myself on doing a thorough consultation prior to each service to ensure 100% happiness. I realize that sometimes once you get home you may find something you would like to adjust. I am happy to make those adjustments within one week of receiving the service. I cannot provide refunds on services. Should you make a retail purchase that you are unsatisfied with, I will accept product retail exchanges at full credit for 30 days from your initial purchase. Returns are not accepted on empty or almost empty product. Tools can be returned within one week of purchase.
HEALTH POLICY: If you have a fever or are experiencing any flu-like symptoms, or have recently been exposed to someone who has been sick with a contagious disease, contact me as soon as possible, so we can reschedule your appointment 7 days in the future. This policy is crucial for the health of all of us and my business to continue to move forward.
Safety is always first! The following questions help me provide a safe, comfortable environment for you during your appointment.
Which services are you interested in booking?
Please upload 2-3 photos of your hair as it looks today. I would like to see it from the back and the front, unfiltered.
Please upload 1-2 photos of your hair goals. You can find inspiration photos through google image search, Instagram, Pinterest or anywhere else you've seen hair you admire.