Guest Update Form

Please answer the questions as best as you can. This will help me to guarantee your best possible experience at your appointment and for all future visits. Don't worry if you get stuck on any questions, we can always discuss it at your appointment.

 

Once I receive your form, I’ll be in touch within 24 hours of your request during my work week which is Monday-Friday.  All requests submitted Saturday-Sunday will be responded to on Monday. I'll approve your appointment request or email you some appointment options, and we will make it a date!

I will keep this securely in your online client file and it will not be shared with anybody else.

I can’t wait to meet you soon!

The Basics

Policies

PUNCTUALITY POLICY: I strive to always be on time for my guests. If I am running significantly behind, I will make every effort to contact you prior to your appointment time. The only way I can ensure my punctuality is if each guest arrives on time for their appointment. If you are more than 10 minutes late I may not be able to perform your service or may alter services so that it doesn’t affect the rest of my scheduled appointments.

SERVICE RE-DO & RETAIL RETURN POLICY: I pride myself on doing a thorough consultation prior to each service to ensure 100% happiness. I realize that sometimes once you get home you may find something you would like to adjust. I am happy to make those adjustments within one week of receiving the service. I cannot provide refunds on services. Should you make a retail purchase that you are unsatisfied with, I will accept product retail exchanges at full credit for 30 days from your initial purchase. Returns are not accepted on empty or almost empty product. Tools can be returned within one week of purchase. 

HEALTH POLICY: If you have a fever or are experiencing any flu-like symptoms, or have recently been exposed to someone who has been sick, contact me as soon as possible, so we can reschedule your appointment 7 days in the future. This policy is crucial for the health of all of us and my business to continue to move forward.

Thanks for submitting!